Shame vs. Support: What Behaviors Does Your Company Support?
The most significant problems that everyone from C-level executives to the front-line folks talk to me about stem from disengagement, the lack of feedback, the fear of staying relevant amid rapid change and the need for clarity of purpose. If we want to reignite innovation and passion, we have to rehumanize work. When shame becomes a management style, engagement dies. When failure is not an option we can forget about learning, creativity, and innovation. -Brene Brown